Shipping Policy

Michos products can be shipped across India, subject to serviceability of the customer's PIN code.

Orders are generally processed within 1–2 business days after successful payment. Orders placed on weekends or public holidays may be processed on the next business day.

Estimated delivery is 3–7 business days after dispatch. Delivery times may vary depending on customer location, courier service availability, weather conditions, public holidays and unexpected logistical delays. Remote and non-serviceable locations may require additional time.

Shipping charges, if applicable, will be clearly displayed at checkout before you complete your purchase. If free shipping is available for eligible orders, the applicable eligibility will be shown at checkout.

Once your order has been dispatched, tracking information will be sent through your registered email, SMS or WhatsApp, where applicable.

If your order has not arrived within the estimated delivery period, please contact the Healthy Eagles support team with your order number so we can investigate the shipment.

Please provide an accurate and complete delivery address. If an incorrect or incomplete address causes a delivery failure, additional shipping charges may apply for re-shipping.

Please check your package at the time of delivery. If it appears damaged, opened or tampered with:

• Take photographs or videos of the package.
• Keep the packaging and products safely.
• Contact Healthy Eagles customer support as soon as possible.

If you receive a missing or incorrect product, contact customer support within 48 hours of delivery with your order number and relevant photos or videos.

Courier partners may make multiple delivery attempts. If you are unavailable or cannot be reached, the shipment may be returned to the sender.

For shipping-related questions, please use the support details below and include your order number when contacting us about an order.